At INDEX APPAREL, we are committed to delivering your orders safely, efficiently, and on time. We work with trusted international courier and freight partners to ensure reliable worldwide shipping for all OEM & ODM apparel orders.

Worldwide Shipping

We ship to customers across North America, Europe, the Middle East, Asia, Australia, and other international destinations through reliable logistics partners.

Shipping Methods

Depending on the order quantity, destination, and customer requirements, we offer:

Express Courier (DHL, FedEx, UPS, TNT)

Air Freight

Sea Freight

Door-to-Door Delivery (upon request)

Our team will recommend the most cost-effective and efficient shipping solution based on your project.

Production Lead Time

Production time depends on the product type, order quantity, customization, and fabric availability.

Samples: 5–7 business days

Bulk Orders: 10–20 business days after sample approval and receipt of the agreed deposit.

Production schedules will be confirmed before order processing.

Shipping Lead Time

Estimated transit times are:

Express Courier: 5–7 business days

Air Freight: 10–12 business days

Sea Freight: 20–45 business days

Delivery times may vary depending on customs clearance, destination country, weather conditions, and carrier schedules.

Shipping Terms (Incoterms)

We offer flexible shipping terms according to customer requirements, including:

EXW (Ex Works)

FOB (Free on Board)

CIF (Cost, Insurance & Freight)

DAP (Delivered at Place)

DDP (Delivered Duty Paid) (Available for selected countries upon request.)

The applicable shipping term will be agreed upon before order confirmation.

Customs Duties & Taxes

Import duties, customs clearance charges, VAT, GST, and other local taxes are the responsibility of the buyer unless otherwise agreed in writing under the selected Incoterm.

Customers are responsible for complying with the import regulations of their destination country.

Order Tracking

Tracking information will be provided as soon as your shipment has been dispatched, allowing you to monitor your order until delivery.

Packaging

All products are carefully inspected and securely packed to minimize the risk of damage during transportation. Custom retail packaging, branded packaging, and special packing requirements are available upon request.

Delivery Delays

While INDEX APPAREL strives to deliver every order on schedule, delivery times may be affected by circumstances beyond our control, including customs inspections, severe weather, transportation disruptions, public holidays, or other unforeseen events. We appreciate your understanding in such situations.

Shipping Accuracy

Customers are responsible for providing complete and accurate shipping information. INDEX APPAREL cannot be held responsible for delays or additional charges resulting from incorrect or incomplete shipping details.

Contact Us
For shipping quotations, delivery estimates, or logistics assistance, please contact our team.

INDEX APPAREL Email: info@indexapparel.comWebsite: www.indexapparel.com

INDEX APPAREL – Delivering Quality Apparel to Brands Worldwide.